Introduction:

    At feazenhitech Pvd Ltd, we strive to ensure customer satisfaction. This policy outlines the terms for cancellations and refunds.

    Eligibility: Cancellations are accepted within 24 hours of placing an order.

    Process: To cancel an order, please contact our customer service at feazenhitech@gmail.com or 9894805812.

    Fees: Orders cancelled within the allowed timeframe will receive a full refund. Cancellations after 24 hours may incur a 10% cancellation fee.

    Timeframe: Cancellations will be processed within 3 business days.

    Eligibility: Refunds are available for items returned within 30 days of delivery, provided they are unused and in original packaging.

    Process: Request a refund by contacting us at feazenhitech@gmail.com with your order number and reason for the return.

    Refund Method: Refunds will be issued to the original payment method. For store credit, please specify in your request.

    Processing Time: Refunds are processed within 7-10 business days after receiving the returned item.

    Non-Refundable Items: Digital downloads and custom items are non-refundable.

    Eligibility: Returns are accepted for unopened and undamaged items.

    Shipping Costs: Return shipping costs are the responsibility of the customer.